"McDonald's CEO, Steve Easterbrook, who admitted that his company's decision to improve worker wages and benefits has actually resulted in improved sales, contrary to what many skeptics predicted would hurt the business. "The improvements we made to our compensation and benefits package to employees in U.S.-company operated restaurants, along with expanding [the tuition assistance program] Archways to Opportunity ... have resulted in lower crew turnover and higher customer satisfaction scores," he told Wall Street analysts." - Via ATTN:
I know that I've posted the following Teddy Roosevelt quote--and I know I'll post it again and again so long as it remains true in times like this:
"In any moment of decision, the best thing you can do is the right thing, the next best thing is the wrong thing, and the worst thing you can do is nothing."
Good to see McDonald's doing what they thought was the wrong thing that turned out to be the right thing for business, since they never would have known either way had they continued to do nothing like so many others.
- PatInTheHat
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